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Send the request
Use the button on this page and send the email from the address linked to your Calsence account. Include the sign-in provider if you know it.
Account control
This page is the public deletion-request path for Calsence. Review the consequences, then send a request from the email address connected to your account.
You will lose access to saved meals, scans, plans, progress, and settings. Uninstalling the app alone does not delete the account. Save anything you need before submitting the request.
How it works
Use the button on this page and send the email from the address linked to your Calsence account. Include the sign-in provider if you know it.
Support may ask you to sign in again, reply from the registered address, or complete another proportionate identity check. Never send a password or verification code.
After verification, Calsence will delete or de-identify associated account data, subject to the limited retention reasons explained below.
Calsence aims to complete a verified request within 30 days and will confirm completion or explain a lawful delay.
After identity verification, a completed request is intended to delete or de-identify the account and data tied to it, including:
Calsence may retain only what is reasonably necessary or legally permitted, with access restricted to the relevant purpose:
Before you send it
Account deletion does not cancel an Apple App Store or Google Play subscription. Cancel it separately in the store account that made the purchase.
Calsence deletion removes its stored summaries, not source records in Apple Health, Health Connect, a wearable, or another health app.
Removing the app only removes local app files. Wait for deletion confirmation if you need assurance that the cloud account request was completed.
Send it from the registered account email where possible. If you cannot access that address, explain the situation to support; additional verification may be required. Never include a password, one-time code, or full payment-card number.
Email support@calsense.appPrivacy questions that do not require full account deletion can be sent through the same support channel.